What you can do if your application is denied
If your application is denied and you do not agree with the decision, you may ask to have your application reviewed again.
Your request for a second review must include the following:
- The reasons why you disagree with the decision (such as, not all of the information was considered, certain facts or details were missing, or misinterpreted)
- Any relevant new documents, new facts, or correspondence
To maintain impartiality and transparency, the second review will not be done by the same CRA official who did the first review.
To request a second review
- Online
- Sign in to your CRA My Account Register
- By fax
-
Send your request by fax
- Include a cover sheet with your full name, SIN, case or reference number (if available), a daytime phone number, and the number of pages you’re faxing
- Label the cover sheet: “Second review for COVID-19 support payments”
- Fax your documents to 1-833-325-0555
- By mail
-
Send your request by mail
Sudbury Tax Centre
Post Office Box 20000, Station A
Sudbury ON P3A 5C1
If the second review is denied
If you disagree with the result of the second review, you may apply to the Federal Court for a judicial review of the CRA decision within 30 days of the date you received the second review decision.
source: https://www.canada.ca/en/revenue-agency/services/benefits/worker-lockdown-benefit/cwlb-how-apply/cwlb-validation.html
If you want to learn more about the new Canada Groceries and Essentials Benefit (CGEB), including who qualifies, how much you could receive, and when payments are issued, visit Tax Service Canada’s Canada Groceries and Essentials Benefit Guide. This comprehensive resource explains the eligibility requirements, payment amounts for individuals and families, application details for new residents, and important CRA payment dates. With the CGEB replacing the GST/HST Credit in July 2026 and providing increased support to millions of Canadians, staying informed can help ensure you receive every benefit you are entitled to.
If you receive the Guaranteed Income Supplement (GIS), now is the time to ensure your benefits continue without interruption. GIS eligibility is reviewed annually, and failing to file your income tax return or complete any required renewal steps could result in your payments being reduced or stopped starting in July 2026. Service Canada uses your most recent income information to determine your eligibility and payment amount for the 2026–2027 benefit year. To avoid delays or disruptions to your monthly GIS payments, review the renewal requirements today. Visit the GIS Renewal page for a complete guide and important updates.
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