Options
Online:
- Apply for the Canada Emergency Student Benefit (CESB)
- Update your address and direct deposit information
By phone:
Wait times
You may experience longer than usual wait times to speak to an agent due to high call volumes.
Call the CESB general line for questions about:
- CESB eligibility requirements
- how much you could get
- how and when to apply
- Telephone number:
- 1-833-966-2099
- Hours:
-
Dedicated CESB number hours Date Hours Monday to Friday 9 am to 5 pm (local time) Saturday Closed Sunday Closed Closed on public holidays
Call the CRA’s general enquiries line for questions specific to your account information, including if you are:
- having trouble applying for the CESB because you haven’t filed a tax return recently
- making changes to your account (updates to address or direct deposit)
- having trouble accessing your CRA My Account
- Before you call:
- To verify your identity, you’ll need your:
- Social Insurance Number (SIN)
- full name and date of birth
- complete address
- assessed return, notice of assessment or reassessment, or be signed in to your CRA My Account
- Telephone number:
- 1-800-959-8281
- Hours:
-
CRA’s General enquiries line hours Date Hours Monday to Friday 9 am to 5 pm (local time) Saturday Closed Sunday Closed Closed on public holidays